TOKEN Cycling South Africa uses information that we collect from our visitors to personalize and improve your visit at We gather the following types of information:

Information you give us: TOKEN Cycling South Africa collects any information which you enter on our Web site. This information is normally provided when you search, buy, participate in an on-line survey, or when you communicate with any of our departments such as customer service, sales or technical support through our website, telephone, mail or fax. You also provide information when you establish an account with us. Examples of the type of information you may supply us with include your name, address, telephone number, credit card information and e-mail addresses.

Automatic Information collected by us: Whenever you visit our Web site we collect and store information such as “cookies” which remember information about a visitor from one page to the next and from one visit to the next. We collect and analyse the IP address used to connect your computer to the Internet; login; password; computer and connection information such as your browser type and version; operating system and platform; purchase history; confirmation when you open e-mail that we send you; the URLs which lead you to and around our Web site including the date and time; the pages and or products you viewed or searched for and the phone number used to call our voice telephone numbers. Your browser allows you to reject cookies and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our Web site if you use this software but we will not be able to offer you our personalized services.

Orders: If you place an order we use a secure order form which requires you to provide contact, billing, and financial information. This information is transmitted to a thirdparty company who will authorize the payment allowing you to complete your purchase.


Independent Contractors: We may employ other companies or individuals to provide certain services to us such as sending e-mail, analysing customer lists and data, providing marketing assistance, or consulting services. These third parties will have access to the information needed to perform their functions but cannot use that information for any other purpose.

Credit card companies and shippers: When you buy something from us we send your credit card information, name, billing address and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as Dawnwing and Time freight to deliver your purchase.

Link to Third Party Site: Our Web site contains links to third party sites, such as our vendors. TOKEN Cycling South Africa is not responsible or liable for the privacy practices or content found on these sites. We suggest that you check the Privacy Notice of each site you visit.